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Lauren Summers is an accomplished Operations Manager at Leaf Grow, where responsibilities include overseeing production and improving operating procedures to enhance client satisfaction. Prior experience includes serving as Best Practice Lead at Citizens Advice County Durham, where Lauren gathered insights for continuous service improvement and conducted research to influence policy. As a Sales and Marketing Consultant, innovative strategies were developed for startups, and at Journey Enterprises Ltd, Lauren established a Job Coaching service to assist individuals with learning disabilities. Earlier roles also include Operations Manager at La Yuan Restaurant, where Lauren successfully launched a new venue, and Operations Assistant at Campus North, focusing on community engagement and events management. Lauren holds a BA (Hons) in Marketing and Management from Newcastle University.