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Phillip McRae II is an accomplished professional with significant experience in client success and the hospitality industry. Currently serving as Client Success Director and previously as Client Success Manager at Leadership Connect since November 2021, Phillip has a strong background in indoor cycling instruction, having taught at SoulCycle Inc. and Equinox. Prior roles include Operations Coordinator at Alfred, where Phillip managed billing and client relations, and participation in Marriott International's Leadership Development Program, overseeing a large team across various hotel departments. Early career experience includes management at Entertainment Cruises Inc. and leadership roles in orientation programs at The George Washington University, where Phillip earned a degree.