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Craig Doughty has a progressive work history in customer success and account management. Craig began their career in 2010 as a Business Development/Account & Ebay Manager at Ecosystems IT, where they successfully managed accounts and developed the company's business. In 2013, they joined Textlocal Ltd as a Key Account Manager, where they excelled in managing key accounts until 2016. Currently, Craig holds the position of Head of Customer Success at LeadByte, a role they have held since 2016. Their experience showcases their expertise in customer success, account management, and business development.

Craig Doughty attended Coleg Cambria, where they pursued a degree in City and Guilds Electrical Installation.