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Ross Mooney is a seasoned professional in the financial and healthcare sectors, currently serving as the Customer Care Operations Manager at Laya Healthcare since May 2018. With a diverse background, Ross has also held positions such as Business Planning Manager, Strategy Delivery Specialist, and Senior Business Analyst within the same organization. Prior experience includes working as an Implementation Consultant at Advance Systems and as a Senior Payroll Consultant at CoreHR. Ross began a career in business analysis at Permanent tsb, contributing over eight years to various roles that encompassed product development, customer acquisition, digital transformation, and regulatory projects. Ross holds a Bachelor of Science in Finance from Technological University Dublin, completed in 2007.