Priyanka P is a skilled data professional with extensive experience in analytics, currently serving as a Senior Analyst at LatentView Analytics since June 2019. In this role, Priyanka developed a tool for call center analytics, leveraging AWS S3 to transcribe audio calls and apply NLP techniques for sentiment analysis and topic modeling. Prior to this, Priyanka worked as a Data Analyst at LatentView Analytics, focusing on customer segmentation and marketing strategies for a leading CPG giant. This involved creating tools to identify customer and product segmentation based on occasions of use. Earlier, Priyanka contributed as a Data Analyst for a prominent online payments company, where key trends in consumer behavior were analyzed to aid strategic decision-making. Priyanka holds a Master of Science in Computer Software Engineering from Vellore Institute of Technology, obtained in 2015.
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