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Yolanda Lin is an accomplished Senior Customer Engagement Manager at Laserfiche, with extensive experience in customer advocacy and marketing across various organizations. Prior roles include Lead Customer Advocacy Program Manager at UKG, where Yolanda developed digital experiences, collaborated cross-functionally, and took on leadership in Employee Resource Groups. As Customer Marketing Manager at Procore Technologies, engagement with global customer references was managed, while at Big Sky Communications, case study workflows and content management were enhanced. An Independent Consultant from 2008 to 2019, Yolanda secured over $1M for non-profits and bolstered marketing initiatives. Previous positions at Adobe, Computer Associates, Inc., and other companies showcase a consistent track record of increasing customer reference nominations, enhancing sales cycles, and forging strong customer relationships. Educational background includes a Bachelor of Science in Business Administration from California State Polytechnic University-Pomona, with a focus on Marketing.