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Federica Rossi is an accomplished Customer Success Manager at Language I/O since June 2022, with a background of over a decade in the translation and localization industry. Previously at TransPerfect, Federica held several roles, including Department Manager, Client Team Lead, Team Leader, and Translation Project Manager, where expertise in managing diverse teams and overseeing translation projects, particularly in the Life Sciences Department, was demonstrated. Earlier experience includes an internship as an Italian translator at Wohanka, Obermaier & Koll. GmbH, specializing in technical and legal translations. Federica holds a Master of Arts in Translation from Heidelberg University and a Bachelor of Arts in Language Interpretation and Translation from Scuola Superiore di Lingue Moderne per Interpreti e Traduttori - SSLMIT Forlì. Additionally, Federica has pursued academic studies at Alma Mater Studiorum – Università di Bologna.