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Ali Yashab is a seasoned professional in customer success and operations, currently serving as Senior Director Customer Success (EMEA) at LivePerson since April 2019. With a career trajectory that includes pivotal roles such as Regional Customer Success Director for Gainshare and Director of Enterprise Solutions at LivePerson, Ali also held positions as EMEA Gainshare Solution Manager and Head of Web Chat Operations at Interact CC. Previous experience includes managing web chat operations at Serco and serving as Senior Team Manager for WebChat at The Listening Company. Ali Yashab earned a Bachelor's Degree in BA(Hons) Criminology from Westminster University London and holds multiple qualifications including A Levels and an NVQ Level 3 Certificate in Management.