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Rick leads Signature's Revenue Management, Loyalty, Customer Relationship Management, and Digital Commerce teams in maximizing revenue and driving customer engagement. He oversees the analysis of customer and market data and resulting pricing strategies for Signature's products.

Rick previously held numerous positions at American Airlines during a 28 year tenure, serving most recently as Vice President of Customer Loyalty and Insights and President of the AAdvantage loyalty program. He has a Bachelor's of Science in Business Administration from Texas A&M University.