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Valeria B. has extensive experience in marketing and customer service, currently holding the position of Asistente mercadeo Deco and Consultor de servicio al cliente at Lafayette Textiles Industries, LLC since June 2018. Responsibilities include managing an average of 120 calls daily, conducting satisfaction surveys, and following up on business opportunities. Prior roles include Practicante de servicio al cliente, where Valeria executed customer satisfaction surveys and supported technical service visits, along with working as an Auxiliar de ensamblaje and empaque al vacío for Ipz By Passion. Valeria's educational background includes a Técnico Profesional en Mercadeo y Estrategias Comerciales from Politécnico Internacional, a degree in Administración Logística from Universidad Manuela Beltrán, and additional training in English and marketing management.