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Martin N. is an experienced IT professional currently serving as the IT Helpdesk Manager at Kyowa Kirin International plc. since June 2019, where significant achievements include upgrading over 700 users to O365 and migrating them to Microsoft Azure while briefly working in Germany. Prior to this role, Martin N. contributed to NHS Borders as a Data Analyst and held various positions at Spark Energy UK from November 2012 to November 2018, including Business Intelligence Analyst and Senior Application Support Analyst, providing technical support for core business systems. Martin N. holds a BSc (Honours) in Computing and Information Technology from The Open University, complemented by a range of educational experiences from Edinburgh College and Preston Lodge High School.