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Carlo Datu has extensive experience in customer service, currently serving as Customer Service Manager at Kybotech since July 2014, where prior roles included Customer Service Supervisor, Escalation Specialist, Retention Specialist, and Customer Service Representative. Carlo Datu also worked as a Technical Support Specialist at OmniTech Support for a brief period in 2014. Educational qualifications include a Bachelor of Education in Secondary Education and Teaching from Mabalacat College, completed between 2016 and 2018, and a degree in Computer Programming and Information Technology from Clark College of Science and Technology, obtained from 2012 to 2014.