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Mark Bailey is a skilled IT professional with extensive experience in system administration and support. Currently serving as a System Administrator at Kunai since April 2023, Mark previously worked as an IT Specialist at Mode Mobile, where responsibilities included administering various SaaS services and implementing Single Sign-On (SSO). Mark's tenure at Twitch included roles as IT Support Engineer III and II, focusing on project management and offering expertise in SaaS and SSO applications. Prior experience also includes IT Support Engineering at Amazon, managing hardware and software support, and a significant role at Northern Michigan University, providing technical assistance and managing student staff. Mark holds a degree in Information Assurance/Cyber Defense from Northern Michigan University.