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Kelly Alexander has a diverse work experience spanning different roles and industries. Kelly is currently the Director of Customer Success at Kritik. Prior to that, they worked at Thriver as a Senior Manager, Customer Support, and also held the role of Customer Support Manager. Before Thriver, Kelly worked at VarageSale, where they served as a Member Support Manager, Member Support Specialist, and Community Onboarding Specialist. Kelly started their career at EF Educational Tours as an Educational Programs Specialist, School Board Coordinator, and Tour Consultant. Kelly also has experience as a Teacher at Lester B. Pearson School Board, where they worked as a substitute teacher, implementing an Early Literacy Intervention Program for grade one and two students.

Kelly Alexander has a Bachelor of Education (B.Ed.) degree in Elementary Education and Teaching from McGill University, which they obtained from 2007 to 2011. Prior to that, they completed a College Diploma in Social Sciences with a Psychology Profile at Marianopolis College from 2004 to 2006. Additionally, Kelly has obtained a Quebec Teaching Certificate from the Ministère de l’Éducation, du Loisir et du Sport, and a Registered Travel Counsellor certification from the Travel Industry Council of Ontario. The specific months and years when they obtained these certifications are not provided.