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James Jensen has over two decades of work experience, with a focus on compensation and total rewards. James most recently held the position of Vice President of Total Rewards at Krispy Kreme. Prior to this, they worked as Vice President of Total Rewards at Help at Home. From 2015 to 2022, they served as Vice President of Compensation at Premier, Inc. James also held the position of Vice President of Compensation at Time Warner Cable from 2004 to 2015. Earlier in their career, they worked as a Supervising Associate at Capgemini, a Compensation Analyst at Parsons Brinckerhoff in the USA (now WSP USA), and a Compensation Analyst at Avon.

James Jensen attended the University of Wisconsin-Eau Claire from 1993 to 1998, where they obtained a Bachelor of Business Administration (B.B.A.) degree with a focus on Human Resources Management and Services. In addition to their degree, James has also obtained certifications including "Confronting Bias: Thriving Across Our Differences" from LinkedIn and "Certified Compensation Professional" from WorldatWork. The specific dates of obtaining these certifications are not provided.