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Jeff Licata is a seasoned professional with extensive experience in project management and agile methodologies, currently serving as a Senior Scrum Master and Project Manager for Digital Transformation at The Kraft Heinz Company since July 2021. Prior to this role, Licata held project management positions at the Illinois Department of Innovation & Technology and Gogo, where responsibilities included enterprise systems management and operations. With a solid foundation in logistics and operational excellence developed during tenures at Quad/Graphics and DHL Global Forwarding, Licata also possesses significant aviation industry expertise from earlier roles with Chicago Express Airlines/ATA Connection. Licata's educational background includes a Bachelor of Science from Lewis University, complemented by multiple certifications including PMP, PMI-ACP, and SSM.