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Ellisha Kay Masters has held various roles in customer service, sales support, and training throughout their career. Currently serving as the Senior Manager of Order Operations at Konami Gaming, Inc., Ellisha Kay oversees a team providing support to domestic and international customers. Prior to this, Ellisha Kay worked as an Inside Sales Coordinator at Transact Technologies and Biamp Systems, and as a Training Manager at Encompass Teleservices Inc. Masters brings a wealth of experience in managing teams, resolving customer complaints, processing orders, and ensuring high levels of accuracy in all work performed.