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Mostafa Hanafi is an accomplished professional with extensive experience in service delivery and project management within the technology sector. Mostafa has held the position of Director of Service Delivery and Program Manager at Konabos since February 2020, and previously served as Project Manager at EPAM Systems from September 2018 to February 2020. Prior experience includes managing projects and products at TechGuilds, as well as roles at CIBC, McMaster University, SAP, and Nokia Siemens Networks. Educational qualifications include a Master of Engineering Design from McMaster University, additional courses in Business Analysis, and a Bachelor's degree in Electronics Engineering from The American University in Cairo. Mostafa's diverse skill set encompasses project management, business analysis, customer relations, and design, contributing to successful delivery of solutions in web content management, CRM, and e-commerce.