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Celia Jacques is a seasoned retail professional with extensive experience in merchandising and research. Currently serving as a Senior Research Executive at Kokoro Global since July 2018, Celia previously held roles at Toshiba TEC UK Imaging Systems Ltd. as a Business Services Consultant and at Marks and Spencer in various merchandising positions, ultimately as an Assistant Merchandiser. Celia's responsibilities included managing diverse product ranges in Men's Accessories and conducting thorough sales analysis while overseeing significant budgets. Starting their career as a Customer Assistant provided foundational retail insights, complemented by a mentoring role at Mosaic Network that focused on empowering young women. Celia holds a First Class BSc (Hons) in Geography from Durham University.