ÂÜÀòÂÒÂ×

Cesar Menjivar

Customer Support Specialist at Knack

Cesar Menjivar has had a diverse work experience, beginning in 2007 as a Customer Service Representative and ISP Support at Atento. In 2010, they moved to SYKES El Salvador as a Customer Service Representative, and in 2013 they began working at TELUS International as a Technical Support Specialist for G Suite. In 2018, they joined Crossover for Work as a Customer Support Engineer, where they helped troubleshoot complex product issues and reported bugs to the Engineering team. In 2021, they began working at Web4Realty as a Customer Support Manager, where they were responsible for Account Management/Customer Success, Upselling, Technical Support for Website Builder, CRM, and Email Marketing Software, and Bug reporting and follow-up. Most recently, in 2022, they began working at Knack as a Customer Support Specialist.

Cesar Menjivar obtained a Bachelor's degree in Engineering from Universidad Tecnológica de El Salvador between 2013 and 2017. Cesar also holds three certifications from Coursera, including "Operating Systems and You: Becoming a Power User", "Technical Support Fundamentals", and "The Bits and Bytes of Computer Networking", which were all obtained in March 2022.

Links

Previous companies

Crossover logo
Telus Digital logo
Atento logo

Org chart