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Aldila Hariyanti is an experienced professional with a strong background in customer support and operations. Currently serving as an Operations specialist at Ringkas since July 2022, Aldila has previously held positions at Lummo, where responsibilities included resolving merchant issues and maintaining customer relationships, achieving performance targets consistently. Prior experience includes roles at PT. Bank Tabungan Negara (Persero) Tbk as a Customer Representative, focusing on complex business issues and sales targets, and at PT. Angkasa Pura II Tbk in Terminal Customer Information, providing customer services and maintaining stakeholder relationships. Aldila's career began as a Surveyor for Airport Service Quality at ACI Airport Council International, where passenger satisfaction was assessed through surveys. Aldila holds a Bachelor's degree in Economics from The University of Riau, obtained in 2017.