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Malcolm Duncan has extensive work experience in sales, marketing, and management roles. Malcolm started their career at W S McMillan as a Sales Manager in 1986 before moving on to HellermannTyton as the Head of UK Sales and Marketing in 1996. In 2006, they became the Managing Director of Super Rod, where they led a team of dynamic individuals in South Wales. Eventually, they also took on the role of Owner at SuperRod. In 2014, Malcolm became the Managing Director for UK at Klein Tools.

Malcolm Duncan pursued Business Marketing Strategy at Northwestern University - Kellogg School of Management in 2011 and developed Leadership & Interpersonal Skills at London Business School in 2004. Additionally, they also obtained certifications in Introduction to Sustainability, Creating Fun and Engaging Video Training, Content Marketing: Videos, Learning to Run Webinars, and Outlook for Mac Essential Training.