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Wessal Al Hajri, BBA, CPPX, is a seasoned professional with extensive experience in patient experience and administrative roles at King Khaled Eye Specialist Hospital (KKESH) since December 2016, including positions as Patient Experience Specialist, Acting Admin Assistant of Divisions Chairs, and Executive Secretary. Prior experience includes serving as DID Assistant at KKESH from June 2005 to December 2013 and as a Medical Secretary at Adama Medical Company from April 2004 to June 2005, where responsibilities included providing medical reports and managing office tasks. Additionally, Wessal held the roles of Deputy Manager and Secretary at Al-Fadhila Institute from January 2001 to March 2004. Wessal holds a Bachelor of Business Studies with a focus on Systems from the Arab Open University.