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Danielle Major is an experienced CRM and Automation expert, currently serving as the Owner of KI Consultants, Inc. since January 2002, where Danielle specializes in assisting Sales Managers with pipeline management, automated workflows, and developing analytical dashboards and reports. Prior to this role, Danielle held positions as IT Manager at Hillier & Associates, Inc. and System Administrator at Equinox Systems, Inc. Danielle has achieved certifications in various CRM systems including Zoho, Microsoft Dynamics, and ACT!. Additionally, Danielle holds an MCSE certification from Microsoft, showcasing a strong foundation in technical expertise.