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Sarah (Bucaro) Baker is currently the Director of Global Customer Experience at KFC and the President of the Associate Board at Girls on the Run-Chicago. In their previous role at McDonald's, Sarah held the titles of Senior Manager for Customer Journey, CX Insights, End to End Digital Customer Experience, and Global Marketing Partnerships Manager. Sarah also has experience working as a Global Brand Solutions MBA Intern at Google and as a Media Supervisor at Team One. Sarah's career has spanned various roles in marketing, media planning, and digital advertising across different industries. Sarah holds a Master of Business Administration (M.B.A.) degree from Northwestern University - Kellogg School of Management.