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Nelson Ho is a seasoned professional in eCommerce and logistics with extensive experience in project management and process improvement. Currently serving as a Senior Manager at Kerry eCommerce since January 2019, Nelson manages high-volume parcel operations and oversees teams in China and Spain, focusing on end-to-end and customer care models in European and LATAM markets. Prior roles include Manager at Times Ecommerce Limited, where responsibility included product development for cross-border logistics, and Assistant Manager at Times Logistics Ltd, focusing on developing eCommerce solutions. Nelson's career also includes key positions at S.F. Express (HK) Ltd. and Charter Link Logistics Group, emphasizing marketing strategy and business development. Educational background includes studies at The Hong Kong Polytechnic University.