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Brent A. has over 20 years of work experience, starting in 1991 as a Housekeeping Manager at ServiceMaster. Brent then went on to become the Franchise Owner of ServiceMaster Clean and Merry Maids at MasterCare Experts, where they successfully built the franchises into top performers within each organization. In 2001, Brent joined ServiceMaster as the Director of Residential Services for ServiceMaster Clean and later took on roles as VP and General Manager for ServiceMaster Clean, Furniture Medic, and AmeriSpec. From 2011 to 2013, they served as the COO of Merry Maids. Brent then worked at Spraggins Inc. as President before joining TruGreen in 2015 as the Head of Revenue & Growth, where they played a key role in turning a $5 million annual loss into $177 million earnings in four years. In 2019, they became the President and CEO of DCI.

Brent A. has a diverse education history. In 1987, they enrolled at Wheaton College and completed their Bachelor of Arts (BA) degree in Education in 1991. Shortly after, in October 1991, they obtained a K-12 Teaching Certificate from the State of Illinois.

Later, in 2006, Brent A. attended the Harvard Business School Executive Education. Brent participated in the Executive Management Program, specifically focusing on Service Excellence. As no field of study is specified for this program, it can be assumed that it covered various aspects of executive management and service excellence.

In addition to their formal education, Brent A. holds a certification as a Six Sigma Black Belt. However, no information regarding the institution or the specific date of obtaining this certification is provided.