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Aina R. is a Customer Onboarding Manager at Kenect since September 2022, responsible for implementing both current and legacy software for the company while maintaining clear communication and setting realistic expectations. Prior to this role, Aina served as an Implementation Specialist at Friendemic from August 2021 to September 2022, where responsibilities included analyzing and recommending process improvements for client onboarding. Aina’s career began at The Home Depot, where a tenure from December 2016 to August 2021 involved training over 20 employees and cross-training in proprietary software. Aina holds an Associate of Science degree from Harper College.