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Carla Chaffin is an accomplished Information Technology Program Director at Kemper, where tenure began in November 2019, following a role as Senior Information Technology Manager. Prior experience includes serving as Business System Analysis / Quality Assurance Manager at AIC for a brief period in 2019 and as Senior Manager - IT Business Systems at Express Scripts from February 2012 to July 2019, where responsibilities encompassed IT Security and managing large infrastructure projects. Additional roles include Project Manager/Technical Systems Analyst V and Project Manager positions at Sisters of Mercy Health System and Preferred Resources, respectively, as well as IT Portfolio Manager at WellMed Medical Management and Project Manager/Team Lead at BJC HealthCare. Carla began a career in IT as a Business Analyst at Sisters of Mercy Health System and worked as a QA Analyst at TALX. Educational qualifications consist of a Master of Information Systems and a Bachelor of Science in Management, both obtained from the University of Phoenix.