Laura Wirth is an experienced leader in customer success and account management with a career spanning over two decades. Currently serving as the Director of Customer Success for Enterprise at Kaltura since November 2010, Laura is responsible for ensuring customer renewal, retention, and potential business expansion, while collaborating with sales and various internal teams. Previously, Laura held the position of Strategic Account Manager at Akamai Technologies from December 2003 to March 2009, managing large strategic enterprise accounts valued at $20M CCV. Laura's earlier roles include IT Business Analyst and Account Manager at Levi Strauss & Co. and Akamai Technologies, where expertise in understanding customer requirements was developed.
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