The Support and Operations Team at JumpCloud is dedicated to delivering exceptional customer and partner assistance by resolving technical inquiries and ensuring a seamless user experience with the cloud-based platform. They manage tiered support channels, create educational resources, and facilitate operational efficiency to support the security and management of identities and devices across various operating systems. Additionally, the team collaborates on continuous improvement initiatives to enhance service delivery and empower users with effective solutions.
Ella Rigoulot
Director Of Enablement And Edu...
Gerard G.
Team Lead Tier 2 & Partner Sup...
Jose Castillo
Tier 2 Customer And Partner Su...
Matthew Lewis
Tier 3 Support Engineer
Matthew Renstrom
Website Developer
Nicholas Heerschap
Jumpcloud - Tier 2 Customer An...
Nick Conrad
Technical Writer 2
Noah R.
Senior Information Technology ...
Samiran Sarma Baruah
IT Support Specialist
Stefano Tomasello
Web Development Manager