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Shana Mason MBA, FPC is currently working as a Customer Success Account Manager at Jubilant, a software consulting partner specializing in Human Capital Management (HCM)/Payroll. Prior to this, Shana held roles at SalesLoft as a Customer Success Manager, Ultimate Software Human Capital Management System as a Lead Account Manager, and PNC as a Branch Manager, Assistant Vice President. Shana has a Master's Degree in Business Administration and Management and a Bachelor's Degree in Business, Management, Marketing, and Piano Performance.