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Mackenzie Head (Hood) has a diverse work experience across multiple companies and industries. Mackenzie started their career as a Cashier & Sales Associate at Tractor Supply Company from June 2008 to July 2011.

In 2011, Mackenzie joined Volunteer Resource Group as a Call Service Representative and worked there until May 2014.

In 2013, they interned at Allegiant Athletic Agency as a Marketing & Public Relations Intern from December 2013 to July 2014.

During the same year, they also interned at Sony Music Entertainment as a Marketing & Digital Media Intern from May 2013 to August 2013.

In 2014, Mackenzie joined the Nashville Predators as a Fan Development Representative from August 2014 to March 2015. Mackenzie then transitioned to the role of a Guest Experience Team Member from April 2015 to September 2016. Finally, they served as a Premium Seats Service Coordinator from September 2016 to September 2017.

After their time at the Nashville Predators, Mackenzie worked at the Carolina Panthers as a Premium Client Services employee from September 2017 to January 2020.

Mackenzie joined Checkr, Inc. in October 2020 as a Customer Support Representative and worked until April 2021. Mackenzie then became a Senior Customer Support Representative from May 2021 to October 2021. After that, they took on the role of a Dedicated Customer Support Specialist from November 2021 to March 2022. Currently, they hold the position of a Customer Success Manager at Checkr, Inc. since March 2022.

Mackenzie Head (Hood) holds a Bachelor of Science (BS) degree in Public Relations, Advertising, and Applied Communication from the University of Tennessee, Knoxville. In addition, Mackenzie obtained a certification in FCRA from PBSA in December 2020. No specific information regarding the duration of Mackenzie's education or previous academic institutions is provided.