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Isiah Johnson is a seasoned professional with extensive experience in quality assurance and operational roles, currently serving as Lead Quality Assurance Analyst at JPMorgan Chase & Co., where responsibilities include testing strategy development, defect management, and mentoring junior analysts. Previous positions include a role as a Chase Leadership Development Program Rotational Analyst focused on Retail Digital Marketing, where Isiah developed direct marketing campaigns and managed web content updates. Additional experience includes a Safety, Security, and Compliance Co-op at Delta Air Lines, an HR intern at JPMorgan Chase & Co., and various roles at The Walt Disney Company and UPS, emphasizing compliance, training, and operational efficiency. Isiah holds a Bachelor’s Degree in Finance and Managerial Science from Georgia State University.