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Seth Bruner is a QA Engineer at Paradigm, where responsibilities include supporting Product and Engineering teams, resolving technical debt, managing the backlog, and building out test cases for in-sprint QA and regression testing since January 2020. Prior to this role, Seth served as a Senior Customer Success Manager at PracticePanther Law Practice Management Software from January 2017 to December 2020, playing a key role in establishing the Customer Support team and converting the training team into Customer Success Managers while implementing processes for measuring and reporting churn. Seth's education includes completion of courses at Trailhead by Salesforce from 2019 to 2021.