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Claire Sherwell is a seasoned professional with extensive experience in customer operations and wellness strategy. Currently serving as a Senior Customer Operations Specialist at JoinedUp, Claire has previously held significant roles, including Head of Customer Experience and Marketing and Content Manager at Namola EMS Group. As a co-founder and Wellness Strategist at The Wellness Concept, Claire specialized in developing wellness strategies for luxury hospitality, enhancing guest experiences, and promoting employee wellness. Claire's entrepreneurial spirit is evident through founding initiatives like TSG Cool Runnings Trail and The Studio Group, which emphasize fitness and wellness. Academic credentials include a BCom (Hon) in Clinical Psychology from the University of South Africa and professional training in Pilates. Claire combines a rich background in psychology with a passion for wellness and fitness integration in business.