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Nathan Masterson has a background in technical support and customer service, with experience working for various companies such as CorTech International, TAPFIN-ManpowerGroup Solutions, Fry's Electronics, Campbell's Royal Care, and Oregon Protection Specialists. With a degree in A&P Mechanic from Portland Community College and certifications in A+ and NET+ from Laptop Training Solutions, they have expertise in troubleshooting and repairing laptop and desktop hardware issues, remote and deskside support, technician training, customer service, security, and caregiving.