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Ecem Özgen is a Conversation Designer at Jetlink, a position held since July 2023. Prior experience includes an Industrial Design Internship at Fagus Wood from July 2021 to September 2021, where Ecem actively participated in banner design, social media content management, graphic design, and product design as part of a university internship. Additionally, Ecem contributed to a project focused on designing an educational set for children with special learning needs while collaborating with Tolkido from January 2021 to June 2021 as a graduate student. Ecem holds a Bachelor's degree in Industrial and Product Design from Eskişehir Technical University, completed in 2021.