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Paul Weald is an accomplished director and consultant with extensive experience in the customer experience and technology sectors. As the director of Multichannel Customer Experience Ltd since September 2014, Paul provides independent consulting services to enhance organizational performance. In addition to this role, Paul serves as a consultant at 4C Strategies, advising public sector clients on ICT and unified communications projects. Paul holds angel investor positions in several innovative companies, including Holly Health, Ailuna, JamDoughnut, miPerform, and RevGlue.com, focusing on improving consumer behavior and enhancing personal and organizational health. Previous positions include serving as a senior manager at Deloitte Consulting and strategy director at ProtoCall One, where Paul championed innovative technology solutions for customer management. Paul Weald holds an MBA from the University of Leicester and a BSc in Computing and Transport from Aston University.