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Antoine GAY is an experienced customer service professional currently serving as Customer Service Manager at Jacadi since March 2023. Prior to this, Antoine held the position of Customer Service Lead at Aigle from October 2019 to February 2023, where responsibilities included setting up customer service strategies, managing a team of agents, and improving customer experience. Antoine's career also encompasses roles at Samsonite as a Customer Service Agent, Lunettes Pour Tous as Customer Service Manager, and various positions in communication and project management across different companies. Antoine holds a Master’s degree in Events and Press Relations from ISCOM and a BTS in International Business from IDRAC.