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Scott Smith has extensive experience in sales operations and business management, currently serving as the Business Owner/Operator at Ivybrook Academy since July 2021. Prior to this role, Scott held various positions at Thomson Reuters from February 2004 to July 2021, including Sales Operations Lead for Global Large Law and Corporate Tax, where responsibilities encompassed managing all core sales functions for businesses generating over $150 million in annual sales. Scott's earlier roles also included responsibilities in customer loyalty management and contract renewal strategies, significantly contributing to revenue efforts. Scott's career began at West Customer and Technical Services, where leadership and technical support roles were established. Scott holds a Master's in Business Administration with a focus on Finance and Strategic Management from Cardinal Stritch University, along with a Bachelor's degree in Economics and Political Science from the University of Wisconsin-Eau Claire.