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Jess Lundahl is a seasoned professional in customer success management, currently serving as Lead Customer Success Manager at Ivanti since June 2022, where responsibilities include leading initiatives to enhance client satisfaction and retention. Prior experience includes a role as Senior Customer Success Manager at Ivanti, along with tenure at Pushpay as an Enterprise Customer Success Manager from April 2020 to June 2022. Jess also served as a Customer Success Coach at Church Community Builder from November 2016 to April 2020, building a solid foundation in fostering customer relationships and driving success in client engagements.