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Caitlin Minzey has a diverse work experience in the IT industry. Caitlin started their career at Amway as an intern, where they worked in various roles such as IT Communications and Strategy Intern, IT Project Management Intern, and Enterprise Architecture Intern. In these roles, they gained experience in improving customer satisfaction, conducting performance surveys, and implementing project portfolio standards. Caitlin also worked as a Security Engineer at ITS Partners, where they focused on configuring multi-factor authentication solutions and conducting risk assessments for organizations. Throughout their career, Caitlin has demonstrated expertise in security, project management, and strategic planning.

Caitlin Minzey pursued their education at Western Michigan University from 2009 to 2014, earning a Bachelor of Business Administration (B.B.A.) with a specialization in Computer Information Systems. Additionally, they hold a certification in STS Administration of Symantec Endpoint Protection from Symantec, although the specific month and year of completion are not provided.