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Pia Tello currently serves as a Developer II at Navy Federal Credit Union, where responsibilities include negotiating delinquent accounts, supporting members with consumer loans, and providing financial counseling while achieving high production scores. In addition, Pia works as a Freelance Remote Front-End Developer for it's a Travel O.D., managing website content and implementing SEO, which resulted in a 200% increase in site views. As a Freelance Web Developer and Content Creator for CDL en Español, Pia has developed instructional content leading to increased sales and maintains the website through regular updates. Previous experience includes serving as a Clinical Technician at Inova Health System and as a Medical Assistant and Radiology Technician at Family Foot and Ankle Centers, where operational efficiencies were enhanced. Early career experience included managing short sale negotiations at Optima Title Solutions and Escrow, and providing staff training. Pia holds a degree in Full Stack Software Development from The George Washington University and a Bachelor of Science in Criminal Justice from Virginia Commonwealth University.