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Mark O'Kane is an experienced professional in information security and management systems, currently serving as an Information Security GRC Consultant at iSTORM® Solutions since March 2023. Prior to this role, Mark was a Management Systems Executive at ISMS.online, where responsibilities included optimizing platform use for clients. Mark's career includes notable roles at HGS - Hinduja Global Solutions, where growth occurred from Customer Service Advisor to Subject Matter Expert, focusing on training and supporting new agents. A gap year in Germany provided opportunities for developing self-motivation and work ethic through manual labor. Early experience at McDonald's honed customer engagement and teamwork skills. Mark holds a degree from the University of Central Lancashire, complemented by A-Levels from Blackpool Sixth Form College.