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Rick Baker is a seasoned Senior Technical Project Manager at iSoftStone, specializing in Microsoft 365 Cloud Services since August 2021. With extensive experience in accessibility compliance, Rick served as the Cloud and AI Accessibility Senior Program Manager at Microsoft (Zen3) from April 2019 to January 2021, overseeing compliance testing for over 2000 products. Previously, Rick held various key program management roles at Microsoft from November 2002 to October 2017, driving technical projects focused on accessibility and operational excellence across teams. Rick's career began at Accenture, where as a Senior Technology Manager, projects were managed for Fortune 500 clients in diverse industries. Rick holds a dual Bachelor's degree in Information Systems & Quantitative Analysis and Finance from Portland State University.