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Sandy Jennings is an experienced leader in customer service, currently serving as the Director of Customer Service at Irth Solutions since August 2015. In this role, Sandy shapes and executes customer support strategies, builds and manages high-performing support teams, drives customer satisfaction, and ensures timely resolution of inquiries. Prior to this position, Sandy held the role of Customer Service Manager at Cloud Cover for a brief period and served as Service Manager at Real Living Inc. from 2007 to December 2014, with earlier experience as Helpdesk Manager at ASC Helpdesk. Sandy is dedicated to delivering exceptional customer experiences and fostering long-term relationships.