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Esraa Shehata is an accomplished operations manager with extensive experience in managing and optimizing operations across various industries. Currently serving as the Operations Manager at iRead since September 2020, Esraa has successfully increased the company's book catalog from 1,000 to over 5,000 titles within a year, while also expanding the number of publishers. Prior roles include Operations Supervisor and Senior Operations Coordinator at La Reina, where responsibilities included timely order preparation and quality assurance of dress deliveries. Additionally, Esraa was Office Manager at estshara, overseeing talent acquisition and payroll management, and held multiple CRM roles at Vezeeta.com, focusing on contract management and customer care. Esraa began a career in sales as a Sales Representative at ACE Private Risk Services and holds a degree in Business Administration and Management from the Higher Technological Institute.