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Gemma Dumlao is an experienced operations management professional with a career spanning over a decade. Currently serving as a Senior Operations Manager at iQor since November 2017, Gemma previously held the position of Operations Manager at IBEX | Global from 2013 to October 2017. Earlier in the career, Gemma worked as a Team Manager at Convergys from November 2009 to July 2012. Gemma holds a degree from Olivarez College - Parañaque.