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Ruzein Hussain is an experienced Application Support Analyst currently with INX Software since October 2023, where responsibilities include recreating application-related issues and managing support tickets. Prior to this role, Ruzein served at Virtusa from September 2011 to October 2023 in various positions, including Senior Consultant and Tech Lead for Charter Communications, focusing on production support and defect management. Other roles included Integration Consultant for Veracode, where offshore project transitions and AWS troubleshooting were key tasks, and Senior Billing Consultant for CSGi-MTN in South Africa, specializing in billing system operations. Previous experience also includes serving as Project Tech Lead for British Telecom in the UK and a Product Support Engineer at Informatics International Limited, where expertise in application maintenance and support was developed. Ruzein Hussain holds a Bachelor's degree in Information Technology from ICFAI, completed in 2008.